LET'S TALK
Let's Discuss Your
Credit Management Needs
Every conversation is confidential and obligation-free
Your information is protected under strict confidentiality
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours
Direct Contact
Call Us
+254 XXX XXX XXX
Email Us
info@optivus.co.ke
Visit Us
Nairobi Headquarters
4th Floor Tower B, Reliable Towers
Mogotio Road, Parklands
Nairobi, Kenya
Mogotio Road, Parklands
Nairobi, Kenya
Business Hours
Monday - Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Who Should Contact Us?
Commercial banks & tiered lenders
SACCOs & cooperative societies
Microfinance institutions
Digital lenders & fintechs
Insurance & asset-finance firms
Corporates & service providers
What Happens Next?
1
We Respond
Within 24 hours on business days
2
Initial Consultation
Understand your needs & challenges
3
Tailored Proposal
Custom solution aligned to your goals
Find Our Office
Conveniently located in Nairobi
Optivus K Limited
4th Floor Tower B, Reliable Towers
Mogotio Road, Parklands
Nairobi, Kenya
COMMON QUESTIONS
Frequently Asked Questions
How quickly can you start working on our portfolio?
We can typically begin within 2-3 weeks of contract signing, following a brief onboarding process to understand your portfolio, systems, and requirements.
What industries and portfolio types do you work with?
We work across diverse portfolios including retail banking, SME lending, SACCOs, digital lending, insurance recoveries, and commercial receivables. Our experience spans financial institutions, cooperatives, and corporates.
How do you ensure data security and confidentiality?
We operate under robust data protection protocols, including secure systems, zero cash-handling policies, strict access controls, and comprehensive audit trails. All staff sign NDAs and undergo regular compliance training.
What are your pricing models?
We offer flexible pricing including contingency fees, flat fees, hybrid models, and dedicated team arrangements. Pricing is tailored to your portfolio size, complexity, and preferred engagement model.
Do you handle legal proceedings?
Yes, we coordinate legal escalation through vetted legal partners. All legal action is selective, evidence-based, and requires client approval to ensure cost efficiency and reputational safety.
How do you report on performance?
We provide real-time dashboards, weekly performance reports, and monthly comprehensive reviews. All reporting is customizable to your specific KPIs and requirements.
Still have questions?
Send us a messageReady to Get Started?
We're here to help you optimize your credit management and recovery outcomes